Bonobos Lead Guides

Jul 15  |  Bonobos

Bonobos is seeking Lead Stylists (we call them Lead Guides) who can provide the best in-person shopping experience to our awesome clientele in our Derby Street  – Hingham  location.

Are you up for the challenge?  What’s the opportunity?

Our Derby Street – Hingham location is looking for great full-time Lead Guides – our spin on a Keyholder.   Hmm…sounds interesting. What’s a Guide, exactly? A Guide is what we call a fashion-conscious, service-oriented, incentive-driven, sales powerhouse. Guides bring their knowledge of our product and brand to the forefront and complete the package deal with their love for style, passion for quality and insistence on top-tier service. They fully understand and appreciate the importance of our customer’s happiness and are willing to get innovative to ensure our customer has the best shopping experience possible. Our one-on-one, appointment based experience offers customers both an alternative and complementary service to our web-driven model. Don’t think traditional retail; what we’re building you haven’t seen before. Check it out in more detail here.   What’s exciting about this opportunity?  As a Lead Guide, you are a critical team member of our Bonobos Guideshop Field team. You will act as a leader and will be responsible for “holding down the fort” when the Guideshop Manager (or Assistant Guideshop Manager) is not available. You will be an expert in delivering exceptional customer experiences through balancing your leadership responsibilities, the daily coaching of Guides, and managing your own individual sales results.

You will partner with the Guideshop Manager to ensure effective communication and contribute to a positive atmosphere that is fun, professional, productive and team oriented.  Okay, now I’m intrigued. Who are you looking for?  You…  Have 2-5 years of sales experience in traditional retail or relevant sales experience  Lead by example and model behavior that reflects the Company  Have strong time management and organizational skills  Are able to work as a team and effectively communicate  Understand the power of generating leads and can manage a team with agility, change direction, and continuously improve based on key lessons learned  Love making people happy and want to help everyone look and feel great   Tell strangers on the street that their tag is showing   Are self motivated and confident in your ability to network  Know or want to learn as much as possible about men’s fashion, fabrics, styles, fit, and more .

We…Value self-awareness, intellectual honesty, judgment, empathy and positive energy – often over career experience. Work hard because we love what we’re doing, but also believe in balance  Will back up our talk with competitive compensation, challenging projects, random acts of team-wide fun, awesome coworkers and the rare tribal atmosphere that also values individuality. Are committed to building a unique, fun and successful shopping experience through our Guide team. Are excited to hear from you!

Minimum Qualifications…Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 2 – 5 years of sales experience in traditional retail or relevant sales experience 1 year experiencing supervising or leading customer service Preferred Qualifications…Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

If interested please contact Christina Strahle at